The right person starts with the right brief.

Choose the service by outcome.

Start with what you need to receive, not a broad job title. A set of shop photographs, an interpreted meeting and a collection of owner-approved business details require different skills. If a task combines services, name each part and its priority.

• Photography: shot list, usage rights and edited files.
• Language support: language pair, subject and written or live format.
• Onboarding: accurate information collection and owner review.
• Local support: location, access and evidence of completion.

Assess fit using evidence.

Look for relevant work examples, a clear service area and an honest description of language ability. A fluent conversation is not evidence of a specialist qualification. Ask for clarification when a claim affects your decision.

• Check that the person can reach the actual location.
• Ask who produced each work sample and whether it can be shared.
• Confirm the working language for the task itself.
• Discuss constraints before considering availability alone.

Agree the work before it starts.

Write down the deliverables, deadline, fee, permitted expenses and review process. Decide who provides access and who can approve changes. A short, specific agreement is more useful than a long conversation with no final record.

• What is included and what is outside scope.
• How a delay, cancellation or extra visit is handled.
• When payment becomes due and what confirms completion.
• Who can publish, reuse or retain the materials.

Keep control of your account.

A local connector can assist with materials or explain a process. They should not need your email password, Google login or ownership of your merchant account. Use your own account for consent, billing and final approval.

• Share only the information required for the task.
• Give explicit permission before photographs or contact details are shared.
• Review business facts before submission or publication.
• Stop and clarify any unexpected payment or access request.

Review against the agreed brief.

Evaluate what was actually agreed. Identify missing deliverables clearly and distinguish a correction from a new request. Keep a concise record of completion and any remaining items.

• Check files, formats and access before closing the task.
• Give specific feedback tied to the brief.
• Confirm any accepted changes in writing.
• Do not treat unfinished or disputed work as an approved testimonial.

Common questions